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When Personal Memory Has No Single Answer: Evaluating LLM Agents under Irreducible Conflict
摘要
arXiv:2608.13921v1 Announce Type: new Abstract: LLM agents increasingly maintain personal memory across sessions, but it can conflict. Preferences depend on context, behavior evolves, and sources can conflict. When a query lacks context, time, or source authority to interpret conflict, treating one memory as definitive converts unresolved conflict into an unjustified, overconfident action. Existing benchmarks recover one answer from conflicting evidence, overlooking whether agents recognize underdetermination, preserve alternatives, seek missing information, and choose appropriate actions. We introduce \underline{T}esting \underline{A}gents' \underline{N}avigation of \underline{G}enuine, \underline{L}atent, and \underline{E}ntangled Memory Conflicts (\textsc{TANGLE}), a benchmark for genuinely unresolvable memory conflicts. It comprises 541 instances across 40 personas and three types: Context-Partitioned Conflict (CPC), Behavior-Oscillation Conflict (BOC), and Source-Contradiction Conflict (SCC). We evaluate two tracks---an oracle track with curated memory and a pipeline track that extracts memory from multi-session dialogues---on five dimensions: conflict perception, causal reasoning, confidence calibration, clarification seeking, and memory faithfulness. Experiments reveal pipeline challenges. With curated memory, models recognize conflicts more reliably than they calibrate actions or seek targeted clarification. With end-to-end pipeline memory, extraction fails to preser